Shipping

We do our best to send out every order as possible so you can love your new pieces 
All orders placed before 1:30pm AEST Tuesday - Thursday will be dispatched out the same day (unless the item is a pre-order). Orders placed after 1.30pm will be dispatched the following day Milan business day 
If you require help, send us a message on our LiveChat or email us on support@milanthelabel.com.au

 

ALL AUSTRALIAN ORDERS ARE SENT WITH AUSTRALIA POST

 

Not guaranteed to arrive the next day and if it not delivered by the next day we’re not obligated to give you a refund 

Please note, during sale periods or special promo sales, there could be a slight delay with shipments due to the capacity of orders. ONCE ORDERS ARE PLACED THEY CANNOT BE CHANGED OR CANCELLED. 

SHIPPING TIMES ARE ONLY A ESTIMATE & no refunds will be issued for delayed delivery times 

We want to ensure your parcel will arrive securely so if you are not at home when your package arrives, Australia Post will leave a card which you just need to take to the nominated Australia Post branch and pick up.  If you wish to have your order left unattended you can leave a comment during the checkout procedure.  Please note that if this option is selected we will not be liable if your order goes missing. 

Milan the Label is not responsible for any lost, damages to package or delayed parcels once lodged with Australia Post. These issues you need to contact Australia Post 

Milan The Label is not responsible for any import taxes at customs for international packages. If packages are returned to us because of taxes not paid or not collected from post, we’re not responsible for this and will not refund your items. 

ALL CUSTOMERS WILL BE CHARGE IN AUD ONLY